Privacy Policy | UTube Transcript

1. Information We Collect

Account Information

Email address and name when you create an account
OAuth information when you sign in with Facebook, Google, or other providers
Profile information you choose to provide
Subscription and billing information

Usage Data

YouTube video URLs you submit for transcription
Transcripts generated from your videos
Collections, projects, and organization data
Usage patterns and feature interactions
Technical data like IP address, browser type, and device information

2. How We Use Your Information

Provide transcription services and process your video content
Maintain and improve our service functionality
Send important updates about your account and our service
Process payments and manage subscriptions
Provide customer support and respond to your inquiries
Analyze usage patterns to improve our service

3. Data Sharing and Third Parties

We do not sell your personal data. We may share your information only in these limited circumstances:

Service Providers: Third-party services that help us operate (hosting, payment processing, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: Any other sharing will require your explicit permission

4. Your Data Rights

You have comprehensive control over your personal data:

Right to Access

You can view and download all your personal data at any time through your dashboard.

Right to Export

Export all your data in machine-readable formats. Request export →

Right to Correction

Update or correct any inaccurate personal information in your account settings.

Right to Deletion

Delete your account and all associated data permanently. Delete account →

5. Facebook/Meta Data Deletion

In compliance with Facebook/Meta requirements for apps that access user data:

You can request deletion of all your data at any time
Data deletion is permanent and cannot be undone
We will delete all associated data within 30 days of your request
You will receive confirmation when deletion is complete

How to Delete Your Data:

Log into your UTube Transcript account
Go to Account Settings → Privacy & Data
Click "Delete Account" in the Danger Zone
Follow the confirmation steps

Alternative: Delete your account directly →

6. Data Security

We implement industry-standard security measures:

Encryption in transit (HTTPS/TLS) and at rest
Secure authentication and authorization systems
Regular security audits and vulnerability assessments
Limited access controls for our staff
Secure data centers with physical security controls

7. Data Retention

Account Data: Retained while your account is active
Transcripts: Retained according to your data retention settings (default: 30 days)
Usage Logs: Retained for 90 days for troubleshooting and analytics
Billing Records: Retained for 7 years as required by law
Deleted Accounts: All data permanently deleted within 30 days

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Privacy Questions: Contact our privacy team
Data Protection Officer: Contact our DPO
General Support: Contact support